January 21, 2018

Toys R Us cancels customers’ orders after coupon glitch goes viral

Toys R Us canceled several orders recently after a coupon glitch went viral.

The company said promo codes intended for Toys R Us credit cardholders were shared online and quickly went viral.

“This resulted in an overall deal that was simply too good to be true – as many have noted on social,” a representative for the company said in a statement released to Hearst Television.

Several customers contacted the company on Twitter to complain about their canceled orders.

“@ToysRUs I just spent 20 minutes on the phone trying to fix my order that your system accepted on Saturday then canceled on

Source: http://www.wtae.com/article/toys-r-us-cancels-customers-orders-after-coupon-glitch-goes-viral/13818769